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Better Internet Conference 2019

Full List of Speakers

EDM Speakers Anita

Ms Anita Low-Lim

Senior Director, TOUCH Community Services

Ms Anita Low-Lim is a Senior Director with TOUCH Community Services, an award-winning multi-service charitable organisation in Singapore. She oversees the Children & Youth Group, and the Impact & Research team.

As a youth worker and mother of 3 teenagers, Ms Low-Lim believes that youths can, and must assume social responsibilities in making the community a better place for all.  Her focus and interest lie in the development of impactful and cutting-edge youth programmes through the platforms of community involvement, youth volunteerism, leadership and character development, and cyber wellness.  Anita is also credited with the set-up of TOUCH’s Impact & Research Department in 2017, which has enabled the organisation to articulate and measure the outcome and impact of its programmes, to lend greater credence to its work and accountability to its stakeholders.

Ms Low-lim holds a Master in Social Sciences (Applied Sociology) and Bachelor of Arts Degree, both from the National University of Singapore.

EDM Speakers Carol

Dr Carol Soon

Senior Research Fellow, Institute of Policy Studies

Dr Carol Soon is a Senior Research Fellow at the Institute of Policy Studies. Her research deals with media regulation, digital inclusion, public engagement, message design and Singapore as a digital village. Her work has been published in several books and peer-reviewed journals. Her ongoing projects include a study on digital inclusion and children from different household types, and another on sharing initiatives in Singapore.

Dr Soon is Vice Chair of the Media Literacy Council. She is a member of the Advisory Panel for the Youth Conversation Initiative, and the Industry Advisory Panel for the Humanities, Arts and Social Sciences at the Singapore University of Technology and Design. Dr Soon is also Associate Director of the Asia Journalism Fellowship, supported by Temasek Foundation International.

In 2015, Dr Soon received the Lee Kuan Yew School of Public Policy Research Excellence Award. She was also a recipient of the Australian Endeavour Award in 2012. Prior to joining academia, she worked in the corporate sector where she developed communication campaigns for profit and non-profit organisations.

EDM Speakers Janice

Ms Janice Richardson

Founder, Insight

International advisor, project innovator, author and public speaker in areas related to education, digital citizenship and 21st century literacy, Ms Janice Richardson is creator of Safer Internet Day (celebrated worldwide since 2004). Starting out as a teacher in Australia, then researcher and university lecturer in France in the 80s and 90s, she worked for the Luxembourg government on the eLuxembourg Task Force for several years before moving on to coordinate the European Commission’s Insafe (Safer Internet) network for a decade, until 2014. From 2014 to 2016, she set up and coordinated the ENABLE network to tackle bullying through social-emotional competence development. Since 2003, Janice has conducted her activities under the umbrella of Insight, a not-for-profit she created to bring together experts and researchers to educate and empower children online, and promote and protect their rights.

Today Ms Richardson is advisor to several European organisations and universities (Belgium, Italy, Cyprus, UK, etc.), sits on Facebook’s Safety Advisory Board and Twitter’s Trust and Security Council, is expert to the global WeProtect initiative and to the Council of Europe, and maintains close links to projects in Middle-East and Africa. Over the past year, she has worked intensively on digital literacy in early childhood (Digilitey, Power of Zero), advised on ethics related to robotics and machine learning, set up a European Youth Council for Digital Good, and recently published a compilation of young people’s reflections on the new European data protection regulation entitled GDPR – young Europeans have their say. Other recent publications include the Internet Literacy Handbook (4th revised version, 2017), Bullying – perspectives, practices, insights (2017), and the Digital Citizenship handbook (2018) - all three are Council of Europe publications.

EDM Speakers Jhee

Assistant Professor Jiow Hee Jhee

Programme Director, Singapore Institute of Technology

Dr Jiow Hee Jhee has lectured and trained over 40,000 students, parents, government officials and leaders on new media topics, both locally and internationally. His research looks into the impact of media on the family, cyber wellness and cybercrime, and he has presented academic papers on cybercrime, parental mediation and video gaming. Prior to obtaining his PhD, Dr Jiow helped set up Singapore’s first Cyber Wellness Centre in 2006 and was also involved in developing a body of cyber wellness values, ethics and best practices, to promote cyber wellness in schools, and was known as a pioneer of the cyber wellness movement in Singapore. Dr Jiow currently serves as a member of the Media Literacy Council and Films Consultative Panel. He is the Programme Director of the Criminology and Security programme at SIT.

EDM Speakers Justin

Dr Justin Patchin

Co-Founder and Co-Director, Cyberbullying Research Center

Dr Justin Patchin is a Professor of Criminal Justice at the University of Wisconsin-Eau Claire in the United States. Since 2002 he has been exploring the intersection of teens and technology, with particular focus on cyberbullying, social networking, and sexting. He has traveled the globe training educators, counselors, law enforcement officers, parents, and youth on how to prevent the misuse of technology. Dr. Patchin is co-director of the Cyberbullying Research Center ( and has written eight books and numerous academic and professional articles on adolescent behaviors online. His first co-authored book: “Bullying beyond the Schoolyard: Preventing and Responding to Cyberbullying” was named Education Book of the Year in 2009 by ForeWord Reviews. His latest book is: “Bullying Today: Bullet Points and Best Practices.” He has presented at the White House and the FBI Academy and has appeared on many international media programs to discuss the issues associated with teens use and misuse of technology.

EDM Speakers Kelly

Dr Kelly Mendoza

Senior Director (Education), Common Sense Education

Dr Kelly Mendoza oversees education programming and content strategy for Common Sense Education, including digital citizenship curriculum, interactive games, and online professional development for K-12 schools. Her goal is to develop research-based curricula and programs that help schools create a positive learning culture around media and technology. Kelly has also developed educational resources, professional development, and research for the Media Education Lab, PBS Frontline (Digital Nation and Growing Up Online), PBS Teachers, and George Lucas. She has a PhD in Media and Communication Program from Temple University.

EDM Speakers Sun

Professor Lim Sun Sun

Head of Humanities, Arts and Social Sciences, Singapore University of Technology and Design

Nominated Member of Parliament

Professor Lim Sun Sun is Professor of Communication and Technology and Head of Humanities, Arts and Social Sciences at the Singapore University of Technology and Design. She has researched extensively on the social implications of technology domestication, authoring more than 70, articles, book chapters and books. Her latest books include Mobile Communication and the Family - Asian Experiences in Technology Domestication (Springer, 2016) and Asian Perspectives on Digital Culture: Emerging Phenomena, Enduring Concepts (Routledge, 2016). She serves on the editorial boards of ten journals and has contributed actively to public bodies including the Media Literacy Council and the National Internet Advisory Committee. She offers her expert opinion in opinion-editorials and interviews across a wide spectrum of print, broadcast and online media. She is currently serving as a Nominated Member of Parliament of the 13th Parliament of Singapore. For more information, see

EDM Speakers Steven

Associate Professor Steven Wong

President, Association of Information Security Professionals

Associate Professor Steven Wong is the Programme Director at the Singapore Institute of Technology (SIT) where he spearheaded the degree programme in Software Engineering as well as the first Information Security degree programme offered by an autonomous university in Singapore. Steven graduated top of his cohort with a degree in Computer Engineering from Nanyang Technological University (NTU) and obtained his PhD in Informatics from the University of Edinburgh. 

Associate Professor Wong has nearly two decades of academic, research and industry experience, and was involved in projects funded over 250 million dollars. He is the current President of the Association of Information Security Professionals (AiSP). One of the objectives of AiSP is to develop, support and enhance the technical competence of information security professionals in Singapore. Other than AiSP, Associate Professor Wong was also appointed/elected into leadership positions for multiple ICT related organisations, committees and associations both in Singapore as well as in the APAC region such as the Chairman of the Cloud Security Alliance APAC Education Council, the Co-Chairman of the Working Group 3 in the Infocomm and Media Development Agency of Singapore (IMDA) Telecommunications Standards Advisory Committee, the Chairman of the Council of Registered Ethical Security Testers (CREST) Singapore and the Chairman of the IEEE Consumer Electronics (Singapore) chapter.